GE Appliance Performance Check

Overall check for general state of product/obvious issues.

What’s Included

• Discuss overall operation of appliance, any issues to note by consumer
• Visual check
• Turn on all burners/elements, for electric models check that all elements are cycling on-off
• Check oven elements (both bake and broil) turn on and cycle at proper temperature
• Check oven door operation (open/close) and verify oven liner seal
• Check oven cavity for damage and for excessive debris/spillovers
• Check for cooling & convection fan operation where applicable
• Try buttons on control panel and verify the features work as designed. Inspect knobs for any cracks
• Inspect anti-tip bracket (if already installed)
• Check for stored fault codes
• Go to service mode and test key components
• Review results of inspection with consumer
• Answer any consumer questions
• Installation services—whether for the product itself or any of its components (such as anti-tip brackets)—are not included.

Overall check for general state of product/obvious issues.

What’s Included

• Discuss overall operation of appliance, any issues to note by consumer
• Level unit and ensure legs are locked
• Check lid opens and closes properly
• Inspect dispenser drawer
• Check supply water valves (hot and cold), ensure they open and close properly
• Check fill hoses (including steam hose to dryer if applicable) for wear and signs of leaks
• Inspect drain hose for wear and signs of leaks and ensure it is properly secured (either by tie-wrap or clamp)
• Activate control panel, ensure lights come on and knobs turn. Inspect knobs for any cracks
• Visual check outside and inside wash basket, spin basket freehand
• Check balance ring for damage/leakage
• For Front Load washers:
  • Inspect boot for signs of wear
  • Clean lint filter
• Check belt tension
• Check for leaks under the washer (water or transmission oil)
• Check for stored fault codes
• Go to service mode and test key components
• Start test cycle
• Review results of inspection with consumer
• Answer any consumer questions
• Installation services—whether for the product itself or any of its components (such as anti-tip brackets)—are not included.

Check the operation and physical condition of the dryer.

What’s Included

• Discuss overall operation of appliance, any issues to note by consumer
• Check door opens and closes properly
• Ensure unit is properly leveled
• Activate control panel, ensure lights come on and knobs turn. Inspect knobs for any cracks
• Visual check outside and inside dryer drum, spin drum freehand
• Check dryer vent for wear/proper connection (including clamps)
• Inspect lint screen for wear or damage and clean lint screen cavity
• Turn on a Timed Dry cycle on High temp and confirm dryer vents properly and has heat. Also check amperage of heating element(s)
• Check for stored fault codes
• Go to service mode and test key components
• Disconnect vent and clean lint from internal dryer ducts
• Inspect household vent for visible lint accumulation (if accessible)
• For Dryers with steam option:
  • Check water valve operation
  • Check water line for condition & sign of leaks
• Review results of inspection with consumer
• Answer any consumer questions
• Installation services—whether for the product itself or any of its components (such as anti-tip brackets)—are not included.

Overall check, general overview of the refrigerator.

What's included

• Discuss overall operation of appliance, any issues to note by consumer
• Open and close doors & lubricate if necessary, make sure handles are properly secured
• Check the temperature of FF and FZ sections
• Inspect freezer for any ice build up
• Visual check outside and inside
  • Inspect lighting condition
  • Inspect shelving condition, including sliding if applicable
  • Inspect crisper/fruit and veg bin conditions
  • Inspect door bins for damage or cracks
• Inspect door gaskets for damage
• Check for any system noise/abnormal sounds
• Ensure unit is properly leveled
• Check water line and water line connections (if applicable) for condition & signs of leakage
• Check water filter connection for leakage
• Check icemaker (if applicable) & run test cycle
• Check the dispenser (if applicable) and test water valve (check for leaks)
• Check & clean condenser (if applicable)
• Inspect and clean front grill
• Check for stored fault codes
• Go to service mode and test key components
• Review results of inspection with consumer
• Answer any consumer questions
• Installation services—whether for the product itself or any of its components (such as anti-tip brackets)—are not included.

Overall check, general overview of the dishwasher.

What’s Included

• Discuss overall operation of appliance, any issues to note by consumer
• Check door opens and closes properly and inspect door seal
• Activate control panel, ensure lights come on and knobs turn
• Visual check outside and inside Dishwasher tub, spin all wash arms freehand
• Operate Dishwasher racks and inspect for damage/rust, inspect cutlery basket for wear
• Check drain hose installation at house drain, inspect for wear, kinks & blockage
  • Inspect clamp tightness and condition
• Inspect waterline for wear, kinks & blockage
  • Inspect shut-off valve condition under sink
• Remove kick plate, check for signs of leaks under the Dishwasher
• Check waterline connection to water valve
• Inspect water valve for leaks (including under the Dishwasher)
• Check pump and all pump hose connections for condition & leakage
• Clean filtration system including pump
• Start test wash cycle and verify wash arms rotate
• Inspect detergent dispenser and ensure dispenser door works
• Make sure Dishwasher drains
• Check electrical connection in junction box (including strain relief)
• Check for stored fault codes
• Go to service mode and test key components
• Review results of inspection with consumer
• Answer any consumer questions
• Installation services—whether for the product itself or any of its components (such as anti-tip brackets)—are not included.